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Available Microsoft End User Certifications

Invest in your employees today and ensure that they’re up to date with the latest IT industry developments by securing them a seat on one of our next Microsoft certification courses.
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  • End-User (1)
  • Microsoft 365 (9)
  • Microsoft Access (6)
  • Microsoft Copilot (3)
  • Microsoft Excel (11)

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  • 2016 (1)
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Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

Starting Soon
Microsoft Power BI Level 2
Microsoft Power BI is a popular tool for data scientists. You can easily connect to and transform your data. You can create reports and then publish them.
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Microsoft Power BI Level 1
Microsoft Power BI is a popular tool for data scientists. You can easily connect to, model, and visualize your data. You can create reports that allow everyone in your organization to make data-driven decisions that drive strategic actions.
Starting Soon
Basic Computer Skills: Windows, Typing, Word, Excel, Outlook
This course teaches the core features and functions of Windows 7.
Starting Soon
Copilot for Microsoft 365 – Administrators
(MS-4006-A)
This course starts with an overview of Microsoft Copilot for Microsoft 365 design, then focuses on the security and compliance features administrators need to configure to protect organizational data before implementing Copilot.
Starting Soon
Copilot for Microsoft 365 – Empower your workforce
(MS-4004-A)
This course introduces you to Copilot for Microsoft 365, examine the use of Copilot throughout various Microsoft 365 apps, explore best practices, build effective prompts, and teach you how you can extend Copilot with plugins and Graph connectors.
Starting Soon
Copilot for Microsoft 365 – Effective Prompts
(MS-4005-A)
Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications.
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Microsoft OneDrive
In this course, learn how OneDrive makes collaboration better. Learn how your users store, sync, and work with files across all devices and how OneDrive within Microsoft 365 allows people to do just that.
Starting Soon
Microsoft Office 365 Power User
The course is designed to help power users and end users make the most of the Office 365 apps. Teaching you how to collaborate across the business and understand when to use what and maximize your business adoption of Office 365.
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Microsoft Office 365 for the End-User
This 1-day course is designed for information workers who are using or will use Office 365. This course will provide you with the knowledge and skills to efficiently use Office 365 on a day-to-day basis.
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Microsoft TEAMS for End Users
Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively. Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.
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Microsoft Lists for End Users
Microsoft Lists is a Microsoft 365 app that helps you track information and organize work. Lists are simple, smart, and flexible, so you can stay on top of what matters most to your team.
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Microsoft Power Automate for End Users
Microsoft Flow is now called Power Automate. It brings workflow design to all audiences and offers the building blocks for lightweight or business-critical processes
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Microsoft Power Apps for End Users
This course delivers a breakdown of Microsoft PowerApps. You will be taught how to design, test, and publish new apps that work with a variety of data sources.
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Microsoft Visio 2019: Advanced – Level 2
Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures— anything that can be represented by shapes connected by lines.
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Microsoft Visio 2019: Essentials – Level 1
Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.
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Microsoft Project 2019: Advanced Features – Level 2
This course covers the advanced knowledge and skills a project manager needs to update a project plan during the execution, monitoring, and controlling phases of a Project and have it completed on time, within budget, and according to scope.
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Microsoft Project 2016: Advanced Features – Level 2
This course covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project.
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Microsoft Project 2019: Essentials – Level 1
This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project.
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Microsoft Project 2016: Essentials – Level 1
This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project.
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Microsoft Access 2019: Advanced Features – Level 3
You know many of the basic functions of Microsoft Office Access, and now you are ready to learn advanced Access features. Knowledge of these features separate database professionals from the casual database users or occasional designers.
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Microsoft Access 2016: Advanced Features – Level 3
Knowledge of advanced Access features separate database professionals from the casual database users or occasional designers. This course rounds out your Access education and provides you with marketable job skills.
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Microsoft Access 2019: Intermediate – Level 2
In this course, you will expand your knowledge of relational database design to create a robust, functional database for your users.
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Microsoft Access 2016: Intermediate – Level 2
In this course, you will expand your knowledge of relational database design to create a robust, functional database for your users.
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Microsoft Access 2019: Essentials – Level 1
Most job roles today involve some form of data management. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access can help you and your organization with this task.
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Microsoft Access 2016: Essentials – Level 1
Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access 2016 can help your organization collect and manage large amounts of data. Access is a versatile tool.
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Microsoft PowerPoint 2019: Advanced Features – Level 2
Microsoft Office PowerPoint 2016 provides you with a variety of tools that can help you deliver content in nearly any situation, while saving time and effort.
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Microsoft PowerPoint 2016: Advanced Features – Level 2
Microsoft Office PowerPoint 2016 provides you with a variety of tools that can help you deliver content in nearly any situation, while saving time and effort.
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Microsoft PowerPoint 2019: Essentials – Level 1
In this course, you will use PowerPoint 2019 to begin creating engaging, dynamic multimedia presentations.
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Microsoft PowerPoint 2016: Essentials – Level 1
In this course, you will learn to create and deliver engaging multimedia presentations that convey the key points of your message using text, graphics, and animations.
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Microsoft Excel 2016: Amazing Macros
This one-day course introduces Microsoft Excel users to creating and managing Excel macros. You will learn how to record macros, execute macros in variety of different methods, editing macros and creating a control button to activate the macros.
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Microsoft Excel 2016: Maximising Pivot Tables
This one-day course provides delegates with the knowledge and skills to use the features and functions of Microsoft Office Excel PivotTable to accomplish analysis tasks.
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Microsoft Excel 2016: Financial modeling
In this course you will understand Understand budgeting fundamentals. Explore the ground rules of finance. Use financial statements. Evaluate performance. Understand the investment decision making process.
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Microsoft Excel 2016: Programming in Visual Basic
This course focuses on Visual Basic for Applications (VBA), the programming language built into Excel (and other applications that make up Microsoft Office).
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Microsoft Excel 2016: Creating Digital Dashboards – Level 4
We will walk through creating stunning, and dynamic reports that are appealing as well as effective. Featuring a comprehensive review of a wide array of technical and analytical concepts.
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Microsoft Excel 2019: Advanced Formulas – Level 3
Excel is capable of doing so much more. The ability to collaborate with colleagues and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips.
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Microsoft Excel 2016: Advanced Formulas – Level 3
Excel is capable of doing so much more. The ability to collaborate with colleagues and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips.
Starting Soon
Microsoft Excel 2019: Data Analysis – Level 2
Course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019 Essentials course. Help start you down the road to creating advanced workbooks and worksheets that deepen your understanding of organisational intelligence.
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Microsoft Excel 2016: Data Analysis – Level 2
Course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019 Essentials course. Help start you down the road to creating advanced workbooks and worksheets that deepen your understanding of organisational intelligence.
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Microsoft Excel 2019: Essentials – Level 1
Excel can help you organize, calculate, analyse, revise, update, and present your data in ways that will help the decisionmakers. It will also make these tasks much easier for you to accomplish, and in much less time.
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Microsoft Excel 2016: Essentials – Level 1
Excel can help you organize, calculate, analyse, revise, update and present your data in ways that will help the decisionmakers. It will also make these tasks much easier for you to accomplish and in much less time.
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Microsoft Word 2019: Advanced Features – Level 3
Microsoft Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features and tools.
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Microsoft Word 2016: Intermediate – Level 2
After you master the basics of using Microsoft Word 2016 you are ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel.
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Microsoft Word 2019: Intermediate – Level 2
Creating professional-looking documents can give you and your organization a competitive edge. Implementing timesaving features such as document templates and automated mailings can help reduce expenses.
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Microsoft Word 2016: Advanced Features – Level 3
Microsoft Word 2016 enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection.
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Microsoft Word 2019: Essentials – Level 1
Microsoft Word 2019 is designed to help you move smoothly through the task of creating professional-looking documents.
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Microsoft Word 2016: Essentials – Level 1
Microsoft Word 2016 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy and even fun.
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Microsoft Outlook 2019: Advanced Features – Level 2
You will use Outlook’s advanced features to customize a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
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Microsoft Outlook 2016: Advanced Features – Level 2
Microsoft Outlook incorporates some new features and connectivity options in efforts to make managing your e-mail and personal information easier than ever.
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Microsoft Outlook 2019: Essentials – Level 1
You will use Outlook to manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.
Starting Soon
Microsoft Outlook 2016: Essentials – Level 1
In most organizations, large or small, email is the preferred form of communicating information amongst employees. You will learn how to use the various components of Outlook and how to customize the Outlook interface to suit your working style.

Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

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FAQ for Microsoft End User Courses

What are Microsoft End User courses?
These courses offer training on Microsoft Office applications and Windows operating systems, focusing on enhancing productivity and collaboration skills.
Anyone looking to improve their proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and more, from beginners to advanced users.
Courses include training on various Microsoft Office applications and Windows, catering to different skill levels and professional needs.
No specific prerequisites are required for most introductory courses, making them accessible to beginners and those looking to refresh their skills.
These courses can significantly enhance your productivity, efficiency, and collaboration skills, making you more valuable in any professional setting.
Course durations vary, ranging from short sessions to more comprehensive training, depending on the depth and breadth of the content covered.
While these courses are designed to boost skills in Microsoft applications, specific certifications might depend on the course and provider.
You can register directly on the impactful.co.za website, where you can also find additional information on course schedules and content.

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