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Impactful is a trusted provider of internationally accredited IT learning solution and best technology skills development

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Resources

Microsoft End User

Make your next certification one of the IT Industry’s best recognised, with Microsoft.

Unlock Your Microsoft Mastery

Take a free Excel Level 2 assessment. Elevate your Excel skills and save valuable hours. START FREE ASSESSMENT NOW!

Need to ensure maximum benefits from your investment in Microsoft Office to allow you staff to stay organised, collaborate with colleagues, and create professional documents?
Our Microsoft Office learning solution includes:

WOW session – see what is possible
Facilitator-led learning options across the MS Office suite including:
MS Excel
MS Word
MS PowerPoint
MS Outlook
OneNote
Teams
SharePoint

Browse Microsoft End User Courses and Certifications

Available Microsoft End User Certifications

Invest in your employees today and ensure that they’re up to date with the latest IT industry developments by securing them a seat on one of our next Microsoft certification courses.

Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

Starting Soon

Microsoft PowerPoint Advanced

Microsoft® PowerPoint provides you with a variety of tools that can help you deliver content in nearly any situation, while saving time and effort.

Starting Soon

Microsoft PowerPoint Essentials

In this course, you will use PowerPoint to begin creating engaging, dynamic multimedia presentations.

Starting Soon

Storytelling and Presenting with Data

This workshop aims to empower participants to effectively communicate data insights through compelling visual narratives, enhancing decision-making and business outcomes.

Starting Soon

Getting the Most from Your Presentations with GenAI

Generative Artificial Intelligence (GenAI) tools such as ChatGPT, Copilot, and Gemini have taken the world by storm.

Starting Soon

Getting the Most from Your Documents with GenAI

Business users have found many ways to take advantage of generative artificial intelligence (GenAI) tools such as ChatGPT, Copilot, Gemini™, and Claude.

Starting Soon

Getting the Most from Your Spreadsheets with GenAI

Artificial intelligence (AI) has rapidly become a phenomenon; a much-talked-about technological sea change. It’s also a major disruptive force in the world of business.

Starting Soon

Microsoft Power BI Level 2

Microsoft Power BI is a popular tool for data scientists. You can easily connect to and transform your data. You can create reports and then publish them.

Starting Soon

Microsoft Power BI Level 1

Microsoft Power BI is a popular tool for data scientists. You can easily connect to, model, and visualize your data. You can create reports that allow everyone in your organization to make data-driven decisions that drive strategic actions.

Starting Soon

Basic Computer Skills: Windows, Typing, Word, Excel, Outlook

This course teaches the core features and functions of Windows 7.

Starting Soon

Copilot for Microsoft 365 – Administrators

(MS-4006-A)

This course starts with an overview of Microsoft Copilot for Microsoft 365 design, then focuses on the security and compliance features administrators need to configure to protect organizational data before implementing Copilot.

Starting Soon

Copilot for Microsoft 365 – Empower your workforce

(MS-4004-A)

This course introduces you to Copilot for Microsoft 365, examine the use of Copilot throughout various Microsoft 365 apps, explore best practices, build effective prompts, and teach you how you can extend Copilot with plugins and Graph connectors.

Starting Soon

Copilot for Microsoft 365 – Effective Prompts

(MS-4005-A)

Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications.

Starting Soon

Microsoft OneDrive

In this course, learn how OneDrive makes collaboration better. Learn how your users store, sync, and work with files across all devices and how OneDrive within Microsoft 365 allows people to do just that.

Starting Soon

Microsoft Office 365 Power User

The course is designed to help power users and end users make the most of the Office 365 apps. Teaching you how to collaborate across the business and understand when to use what and maximize your business adoption of Office 365.

Starting Soon

Microsoft Office 365 for the End-User

This 1-day course is designed for information workers who are using or will use Office 365. This course will provide you with the knowledge and skills to efficiently use Office 365 on a day-to-day basis.

Starting Soon

Microsoft TEAMS for End Users

Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively. Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Starting Soon

Microsoft Lists for End Users

Microsoft Lists is a Microsoft 365 app that helps you track information and organize work. Lists are simple, smart, and flexible, so you can stay on top of what matters most to your team.

Starting Soon

Microsoft Power Automate for End Users

Microsoft Flow is now called Power Automate. It brings workflow design to all audiences and offers the building blocks for lightweight or business-critical processes

Starting Soon

Microsoft Power Apps for End Users

This course delivers a breakdown of Microsoft PowerApps. You will be taught how to design, test, and publish new apps that work with a variety of data sources.

Starting Soon

Microsoft Visio 2019: Advanced – Level 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures— anything that can be represented by shapes connected by lines.

Starting Soon

Microsoft Visio 2019: Essentials – Level 1

Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.

Starting Soon

Microsoft Project 2019: Advanced Features – Level 2

This course covers the advanced knowledge and skills a project manager needs to update a project plan during the execution, monitoring, and controlling phases of a Project and have it completed on time, within budget, and according to scope.

Starting Soon

Microsoft Project 2016: Advanced Features – Level 2

This course covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project.

Starting Soon

Microsoft Project 2019: Essentials – Level 1

This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project.

Starting Soon

Microsoft Project 2016: Essentials – Level 1

This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project.

Starting Soon

Microsoft Access 2019: Advanced Features – Level 3

You know many of the basic functions of Microsoft Office Access, and now you are ready to learn advanced Access features. Knowledge of these features separate database professionals from the casual database users or occasional designers.

Starting Soon

Microsoft Access 2016: Advanced Features – Level 3

Knowledge of advanced Access features separate database professionals from the casual database users or occasional designers. This course rounds out your Access education and provides you with marketable job skills.

Starting Soon

Microsoft Access 2019: Intermediate – Level 2

In this course, you will expand your knowledge of relational database design to create a robust, functional database for your users.

Starting Soon

Microsoft Access 2016: Intermediate – Level 2

In this course, you will expand your knowledge of relational database design to create a robust, functional database for your users.

Starting Soon

Microsoft Access 2019: Essentials – Level 1

Most job roles today involve some form of data management. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access can help you and your organization with this task.

Starting Soon

Microsoft Access 2016: Essentials – Level 1

Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access 2016 can help your organization collect and manage large amounts of data. Access is a versatile tool.

Starting Soon

Microsoft Excel 2016: Amazing Macros

This one-day course introduces Microsoft Excel users to creating and managing Excel macros. You will learn how to record macros, execute macros in variety of different methods, editing macros and creating a control button to activate the macros.

Starting Soon

Microsoft Excel 2016: Maximising Pivot Tables

This one-day course provides delegates with the knowledge and skills to use the features and functions of Microsoft Office Excel PivotTable to accomplish analysis tasks.

Starting Soon

Microsoft Excel 2016: Financial modeling

In this course you will understand Understand budgeting fundamentals. Explore the ground rules of finance. Use financial statements. Evaluate performance. Understand the investment decision making process.

Starting Soon

Microsoft Excel 2016: Programming in Visual Basic

This course focuses on Visual Basic for Applications (VBA), the programming language built into Excel (and other applications that make up Microsoft Office).

Starting Soon

Microsoft Excel 2016: Creating Digital Dashboards – Level 4

We will walk through creating stunning, and dynamic reports that are appealing as well as effective. Featuring a comprehensive review of a wide array of technical and analytical concepts.

Starting Soon

Microsoft Excel 2019: Advanced Formulas – Level 3

Excel is capable of doing so much more. The ability to collaborate with colleagues and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips.

Starting Soon

Microsoft Excel 2016: Advanced Formulas – Level 3

Starting Soon

Microsoft Excel 2019: Data Analysis – Level 2

Course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019 Essentials course. Help start you down the road to creating advanced workbooks and worksheets that deepen your understanding of organisational intelligence.

Starting Soon

Microsoft Excel 2016: Data Analysis – Level 2

Starting Soon

Microsoft Excel 2019: Essentials – Level 1

Excel can help you organize, calculate, analyse, revise, update, and present your data in ways that will help the decisionmakers. It will also make these tasks much easier for you to accomplish, and in much less time.

Starting Soon

Microsoft Excel 2016: Essentials – Level 1

Excel can help you organize, calculate, analyse, revise, update and present your data in ways that will help the decisionmakers. It will also make these tasks much easier for you to accomplish and in much less time.

Starting Soon

Microsoft Word 2019: Advanced Features – Level 3

Microsoft Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features and tools.

Starting Soon

Microsoft Word 2016: Intermediate – Level 2

After you master the basics of using Microsoft Word 2016 you are ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel.

Starting Soon

Microsoft Word 2019: Intermediate – Level 2

Creating professional-looking documents can give you and your organization a competitive edge. Implementing timesaving features such as document templates and automated mailings can help reduce expenses.

Starting Soon

Microsoft Word 2016: Advanced Features – Level 3

Microsoft Word 2016 enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection.

Starting Soon

Microsoft Word 2019: Essentials – Level 1

Microsoft Word 2019 is designed to help you move smoothly through the task of creating professional-looking documents.

Starting Soon

Microsoft Word 2016: Essentials – Level 1

Microsoft Word 2016 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy and even fun.

Starting Soon

Microsoft Outlook 2019: Advanced Features – Level 2

You will use Outlook’s advanced features to customize a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

Starting Soon

Microsoft Outlook 2016: Advanced Features – Level 2

Microsoft Outlook incorporates some new features and connectivity options in efforts to make managing your e-mail and personal information easier than ever.

Starting Soon

Microsoft Outlook 2019: Essentials – Level 1

You will use Outlook to manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

Starting Soon

Microsoft Outlook 2016: Essentials – Level 1

In most organizations, large or small, email is the preferred form of communicating information amongst employees. You will learn how to use the various components of Outlook and how to customize the Outlook interface to suit your working style.

Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

Certified global best practices in the new technologies…

Training Delivery Options

FAQ for Microsoft End User Courses

What are Microsoft End User courses?

These courses offer training on Microsoft Office applications and Windows operating systems, focusing on enhancing productivity and collaboration skills.

Who should take Microsoft End User courses?

Anyone looking to improve their proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and more, from beginners to advanced users.

Who should take Microsoft End User courses?

Courses include training on various Microsoft Office applications and Windows, catering to different skill levels and professional needs.

Are there prerequisites for enrolling in Microsoft End User courses?

No specific prerequisites are required for most introductory courses, making them accessible to beginners and those looking to refresh their skills.

How do Microsoft End User courses benefit my career?

These courses can significantly enhance your productivity, efficiency, and collaboration skills, making you more valuable in any professional setting.

How long do Microsoft End User courses take?

Course durations vary, ranging from short sessions to more comprehensive training, depending on the depth and breadth of the content covered.

Can I earn a certification upon completing a Microsoft End User course?

While these courses are designed to boost skills in Microsoft applications, specific certifications might depend on the course and provider.

How can I register for a Microsoft End User course?

You can register directly on the impactful.co.za website, where you can also find additional information on course schedules and content.

Get ahead with your IT and Digital Talent development

Get in touch

Contact the Impactful team if you need any assistance.

Email: impactful@lrmg.co.za
Tel: +27 87 941 5764

Knowledge Hub

Valuable knowledge and information, helping you to unleash your learning potential

Knowledge Hub

Valuable knowledge and information, helping you to unleash your learning potential

07 Apr, 2024

Articles, Microsoft End-User

Microsoft Power Automate for End Users: Transforming Workflow Automation

In today’s fast-paced business environment, the need for streamlined operations and efficient workflows is more pressing than ever. With the advent of Microsoft Power Automate,…

07 Apr, 2024

Articles, Microsoft End-User

Microsoft Office 365 for the End User: A Comprehensive Guide

In the ever-evolving landscape of technology, the importance of staying up-to-date with the latest software solutions cannot be overstated. For businesses and individual users alike,…

07 Apr, 2024

Articles, Microsoft End-User

Empowering Your Business with Microsoft Power Apps for End Users

In today’s fast-paced digital environment, businesses are continually seeking ways to streamline operations, enhance productivity, and deliver innovation. Microsoft Power Apps has emerged as a…

Courses & Certifications

Featured

Empowering Women in Tech: The Power of Support

IT Capability Academies

Featured

Empowering Women in Tech: The Power of Support

About Us

Featured

Empowering Women in Tech: The Power of Support

Microsoft End User

Unlock Your Microsoft Mastery

Need to ensure maximum benefits from your investment in Microsoft Office to allow you staff to stay organised, collaborate with colleagues, and create professional documents? Our Microsoft Office learning solution includes:

Browse Microsoft End User Courses and Certifications

Available Microsoft End User Certifications

Filter by Role

Filter by Version/Year

Microsoft PowerPoint Advanced

Microsoft PowerPoint Essentials

Storytelling and Presenting with Data

Getting the Most from Your Presentations with GenAI

Getting the Most from Your Documents with GenAI

Getting the Most from Your Spreadsheets with GenAI

Microsoft Power BI Level 2

Microsoft Power BI Level 1

Basic Computer Skills: Windows, Typing, Word, Excel, Outlook

Copilot for Microsoft 365 – Administrators

(MS-4006-A)

Copilot for Microsoft 365 – Empower your workforce

(MS-4004-A)

Copilot for Microsoft 365 – Effective Prompts

(MS-4005-A)

Microsoft OneDrive

Microsoft Office 365 Power User

Microsoft Office 365 for the End-User

Microsoft TEAMS for End Users

Microsoft Lists for End Users

Microsoft Power Automate for End Users

Microsoft Power Apps for End Users

Microsoft Visio 2019: Advanced – Level 2

Microsoft Visio 2019: Essentials – Level 1

Microsoft Project 2019: Advanced Features – Level 2

Microsoft Project 2016: Advanced Features – Level 2

Microsoft Project 2019: Essentials – Level 1

Microsoft Project 2016: Essentials – Level 1

Microsoft Access 2019: Advanced Features – Level 3

Microsoft Access 2016: Advanced Features – Level 3

Microsoft Access 2019: Intermediate – Level 2

Microsoft Access 2016: Intermediate – Level 2

Microsoft Access 2019: Essentials – Level 1

Microsoft Access 2016: Essentials – Level 1

Microsoft Excel 2016: Amazing Macros

Microsoft Excel 2016: Maximising Pivot Tables

Microsoft Excel 2016: Financial modeling

Microsoft Excel 2016: Programming in Visual Basic

Microsoft Excel 2016: Creating Digital Dashboards – Level 4

Microsoft Excel 2019: Advanced Formulas – Level 3

Microsoft Excel 2016: Advanced Formulas – Level 3

Microsoft Excel 2019: Data Analysis – Level 2

Microsoft Excel 2016: Data Analysis – Level 2

Microsoft Excel 2019: Essentials – Level 1

Microsoft Excel 2016: Essentials – Level 1

Microsoft Word 2019: Advanced Features – Level 3

Microsoft Word 2016: Intermediate – Level 2

Microsoft Word 2019: Intermediate – Level 2

Microsoft Word 2016: Advanced Features – Level 3

Microsoft Word 2019: Essentials – Level 1

Microsoft Word 2016: Essentials – Level 1

Microsoft Outlook 2019: Advanced Features – Level 2

Microsoft Outlook 2016: Advanced Features – Level 2

Microsoft Outlook 2019: Essentials – Level 1

Microsoft Outlook 2016: Essentials – Level 1

Training Delivery Options

Virtual Instructor-led Training

Closed-group Training

Customised Training

In-person Classroom Training

FAQ for Microsoft End User Courses

Get ahead with your IT and Digital Talent development

Knowledge Hub

Empowering Women in Tech: The Power of Support

Need to ensure maximum benefits from your investment in Microsoft Office to allow you staff to stay organised, collaborate with colleagues, and create professional documents?
Our Microsoft Office learning solution includes: