Intermediate End User Computing

Introduction

As organisations grow, teams need more than basic digital skills. They need the ability to use technology to plan, manage, and support day-to-day business activities. This Intermediate End User Computing skills programme builds practical capability to use digital tools for business operations. Learners develop the skills to analyse information, support planning, manage resources, and contribute to effective decision-making in a computer-based work environment. On successful completion of this course and successful FISA assessment, learners will be awarded: QCTO Certificate: Intermediate End User Computing (An accredited, credit-bearing Skills Programme certificate)

Intended Audience

• Organisations strengthening digital capability across operational teams
• Teams supporting business processes, administration, or coordination
• Individuals building on foundational digital skills in a workplace environment
• Aspiring professionals developing business and digital application skills

Entry Criteria

• Grade 9

Outcomes

• Collect and analyse industry-related information using intermediate computing tools
• Identify and analyse market requirements using intermediate end user computing tools
• Determine financial, human, and infrastructure requirements using intermediate computing applications
• Manage financial, human, and infrastructure resources using intermediate end user computing tools
• Develop a business establishment plan using intermediate end user computing applications