COURSES

Build Practical Skills for Workplace Performance

Work readiness skills help organisations build confident, capable teams. Our non-accredited work readiness courses in South Africa focus on the practical, everyday skills people need to perform, collaborate and grow at work — from communication and customer service to leadership, digital and problem solving.

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Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

Available Work Readiness Courses

Explore non-accredited work readiness courses in South Africa covering communication, customer service, digital skills, leadership, business writing, problem solving, and workplace professionalism. These practical programmes strengthen workplace capability and support real-world application across teams and business functions.

Designed for employers investing in workforce development, these courses help improve communication, collaboration, customer engagement, and workplace performance.

Business Process and Continuous Improvement

Improve how work flows and where it can be done better.

Topics include:
Business Process Management, Lean Improvement, Gap Analysis, Knowledge Management

We’ll help you find the right fit.

Business Writing

Help your teams communicate clearly and professionally in writing.

Topics include:
Business Writing that Works

We’ll help you find the right fit.

Communication and Interpersonal Skills

Improve how people listen, collaborate, and work through challenges.

Topics include:
Active Listening, Communication Strategies, Collaboration, Conflict Resolution, Negotiation, Feedback

We’ll help you find the right fit.

Customer Service

Strengthen how your teams engage with and support customers.

Topics include:
Customer Service fundamentals, Managing Customer Experience, Service Excellence

We’ll help you find the right fit.

Digital and Technology

Help your teams work smarter and adapt to digital change.

Topics include:
Cyber Security, Digital Citizenship, Digital Transformation, Working Smarter with Technology

We’ll help you find the right fit.

Leadership, Coaching and People Management

Support managers and leaders to guide teams and get the best out of people.

Topics include:
Leadership Skills, Self-Leadership, Delegation, Coaching and Mentoring, Performance Management

We’ll help you find the right fit.

Thinking, Problem Solving and Innovation

Encourage better thinking, better decisions, and new ideas.

Topics include:
Creative Thinking, Critical Thinking, Problem Solving, Emotional Intelligence, Intrapreneurship

We’ll help you find the right fit.

Training, Facilitation and Learning Design

Equip your internal teams to train and develop others effectively.

Topics include:
Facilitation Skills, Training Design, Making Training Stick, Measuring Training Impact

We’ll help you find the right fit.

Workplace Success and Professionalism

Build the behaviours that support performance, resilience, and accountability.

Topics include:
Workplace Success skills, Managing Pressure, Time Management, Creating a Positive Work Environment

We’ll help you find the right fit.

Can’t find what you are looking for? This could be a legacy or retired course, so let us know which course you are interested in.

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