Basic End User Computing

Introduction

Digital tools are part of everyday work. Without the right foundational skills, productivity slows, errors increase, and confidence drops. This Basic End User Computing skills programme builds practical capability to use digital tools effectively in a workplace environment. Learners develop the skills to work with common applications, manage tasks, and communicate clearly using digital platforms. On successful completion of this course and successful FISA assessment, learners will be awarded: QCTO Certificate: Basic End User Computing (An accredited, credit-bearing Skills Programme certificate)

Intended Audience

• Teams working in administrative, operational, or support roles
• Individuals preparing for entry into the workplace or digital environments
• Aspiring professionals building essential digital and workplace skills

Entry Criteria

• Level 2

Outcomes

• Identify and explain the roles, rights, and responsibilities of both employers and employees within the workplace environment
• Demonstrate an understanding of and apply workplace ethics, organisational norms, and core values
• Effectively perform a range of critical end-user computing tasks in real or simulated workplace contexts