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Technical Support NQF Level 4 Learning programme for People Living with Disabilities (PWDs)

Stipend: R7, 500.00

Duration: 12

Months

Location: Randburg

Closing date: 31 August 2025

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Impactful powered by LRMG is excited to offer a Technical Support NQF Level 4 Learning programme specifically designed for people living with disabilities.

Overview

This 12-month Learning programme provides hands-on IT experience, nationally recognised training, and the skills needed to launch a successful career in the Information Technology sector.

Responsibilities

  • Setting up new user accounts and configuring access permissions
  • Troubleshooting printer and scanner problems
  • Assisting with email configuration and troubleshooting
  • Resetting passwords and managing user access to systems
  • Providing support for online platforms like learning management systems (LMS) or customer relationship management (CRM) systems
  • Maintaining and updating company websites or e-commerce platforms
  • Participating in the setup and maintenance of computer hardware and network infrastructure
  • Working with inventory tracking systems

Requirements

  • Grade 12 (minimum 50% in English)
  • South African citizen residing in Johannesburg
  • Aged 18–30 years
  • Must be living with a disability and provide a valid medical report as proof

 

Key Skills and Personal Attributes:

  • Strong technical aptitude
  • Good communication (verbal & written) skills
  • Passion, energy, and a growth mindset
  • Openness to feedback and continuous learning
  • Attention to detail & solution orientation
  • Self-motivation, discipline, and accountability

Benefits

By the end of the programme, you will be able to:

  1. Communicate effectively with IT staff and system users
  2. Understand different types of computer systems and their business applications
  3. Apply problem-solving techniques in a technical environment
  4. Demonstrate knowledge of computer technology principles
  5. Select and use materials and equipment safely
  6. Work effectively within a support team
  7. Perform supervised technical tasks in:
    • Hardware & Infrastructure Support for PCs
    • Hardware & Infrastructure Support for Office Products
    • Data Communications & Network Support
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