Course Name

Microsoft TEAMS for End Users

Course Introduction

Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively.

Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Course Objectives

This course will give guidance on how to use the tools for chat, file sharing, meetings, and calls.

You will:

  • By the end of this course, you will be able to:
  • Understand how to collaborate using Teams
  • Work within the team, sharing conversations, files, meetings, and useful links.
  • Utilise teams for setting up, attending, and recording meetings.
  • Work with files within Teams
  • Move files to and from other services such as OneDrive and SharePoint.
  • Understand the best practices to use when working with external parties.

Course Content

  • Module 1: An introduction to Teams
    • What is Microsoft Teams?
    • When and how do we use Teams?
    • Team components – Chats, Teams and Channels
    • How to create a new Team
    • What happens when you create a Team?
  • Module 2: Collaborate within Teams
    • How to join a Team
    • Manage permissions to a Team
    • How to create and manage a channel
    • Posting into a channel
    • Channel announcements and notifications
    • Add files to a channel
    • Add a tab to a channel
  • Module 3: Use Microsoft Teams Chat
    • How to manage your status
    • How to use Chat internally and externally
    • Create a Chat group
    • Share files
    • How to pop out your Chat
    • Organise your Chats
    • How to make voice and video calls in Chat
  • Module 4: Manage Meetings in Teams
    • Schedule a meeting – In Teams / Outlook
    • Adding a meeting to a channel
    • Options available during a meeting
    • Allowing external guests to a meeting
    • Managing who can present
    • Recording the meeting
    • Benefits of saving a meeting to a channel
  • Module 5: Working with files
    • Working with Files in Microsoft Teams
    • Adding files to a channel
    • Creating folders in Teams
    • Co-author documents
    • Moving or copying files
    • Sharing files
    • Synchronising files
    • Check-out files
    • SharePoint document library tab
    • OneDrive in Teams
  • Module 6: Team settings and add-ins
    • Managing Activities
    • Managing activity alerts
    • Managing the feed
    • Setting and managing notifications
    • Priority access for do not disturb
    • Customise your settings
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Course Introduction

Microsoft Teams is a full collaboration platform and gives groups of people the ability to work together productively.

Learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Course Objectives

This course will give guidance on how to use the tools for chat, file sharing, meetings, and calls.

You will:

  • By the end of this course, you will be able to:
  • Understand how to collaborate using Teams
  • Work within the team, sharing conversations, files, meetings, and useful links.
  • Utilise teams for setting up, attending, and recording meetings.
  • Work with files within Teams
  • Move files to and from other services such as OneDrive and SharePoint.
  • Understand the best practices to use when working with external parties.

Course Content

  • Module 1: An introduction to Teams
    • What is Microsoft Teams?
    • When and how do we use Teams?
    • Team components – Chats, Teams and Channels
    • How to create a new Team
    • What happens when you create a Team?
  • Module 2: Collaborate within Teams
    • How to join a Team
    • Manage permissions to a Team
    • How to create and manage a channel
    • Posting into a channel
    • Channel announcements and notifications
    • Add files to a channel
    • Add a tab to a channel
  • Module 3: Use Microsoft Teams Chat
    • How to manage your status
    • How to use Chat internally and externally
    • Create a Chat group
    • Share files
    • How to pop out your Chat
    • Organise your Chats
    • How to make voice and video calls in Chat
  • Module 4: Manage Meetings in Teams
    • Schedule a meeting – In Teams / Outlook
    • Adding a meeting to a channel
    • Options available during a meeting
    • Allowing external guests to a meeting
    • Managing who can present
    • Recording the meeting
    • Benefits of saving a meeting to a channel
  • Module 5: Working with files
    • Working with Files in Microsoft Teams
    • Adding files to a channel
    • Creating folders in Teams
    • Co-author documents
    • Moving or copying files
    • Sharing files
    • Synchronising files
    • Check-out files
    • SharePoint document library tab
    • OneDrive in Teams
  • Module 6: Team settings and add-ins
    • Managing Activities
    • Managing activity alerts
    • Managing the feed
    • Setting and managing notifications
    • Priority access for do not disturb
    • Customise your settings

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