Course Name

Problem Solving and Decision Making

Think critically – Act Decisively
  • Duration: 2 Day(s)
  • Date: 12 Sep, 2024
  • Price: R3, 250.00 (excl. VAT)
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Course Introduction

This course is essential for anyone seeking to enhance their ability to tackle complex challenges effectively in personal and professional settings. Participants will learn to identify and analyse problems accurately, apply creative and strategic thinking for innovative solutions, and make informed decisions confidently.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

This practical two-day course will empower participants with practical tools and techniques, such as decision making frameworks and critical thinking strategies, fostering improved judgment and decisive action.

Course Content

  • Module 1: Introduction to Critical Thinking
    • Understanding critical thinking
      • Definitions and importance
      • Characteristics of critical thinkers
    • Barriers to critical thinking
      • Cognitive biases
      • Emotional influences
      • Social pressure and conformity
  • Module 2: Identify and Analyse the Problem
    • Identify the problem
      • Distinguishing symptoms from root causes
      • Tools for problem identification (e.g., 5 Whys, Fishbone Diagram)
    • Analyse the problem
      • Gather and analyse data
      • Break down complex problems
  • Module 3: Creative Problem-Solving Strategies
    • Creative thinking in problem solving
      • Brainstorming techniques
      • Lateral thinking / thinking outside the box
    • Develop and evaluate solutions
      • Criteria for evaluating solutions
      • Risk analysis and contingency planning
  • Module 4: Decision-Making Techniques
    • Approaches to decision making
      • Rational vs. intuitive decision making
      • Group decision making and consensus building
    • Decision making tools and techniques
      • Decision Matrix
      • SWOT Analysis
      • Cost-Benefit Analysis
  • Module 5: Implementing Decisions and Action Plans
    • From decision to action
      • Develop your action plans
      • Set goals and deadlines
    • Monitor and adjust
      • Feedback loops and performance metrics
      • Deal with unexpected challenges
  • Module 6: Reflective Practice and Continuous Improvement
    • The role of reflection in problem solving
      • Reflective practice techniques
    • Cultivate a culture of continuous improvement
      • Learn from success and failure
      • Encourage openness to change
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Get in touch

Contact the Impactful team if you need any assistance.
Email: impactful@lrmg.co.za
Tel: +27 87 941 5764

Course Introduction

This course is essential for anyone seeking to enhance their ability to tackle complex challenges effectively in personal and professional settings. Participants will learn to identify and analyse problems accurately, apply creative and strategic thinking for innovative solutions, and make informed decisions confidently.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

This practical two-day course will empower participants with practical tools and techniques, such as decision making frameworks and critical thinking strategies, fostering improved judgment and decisive action.

Course Content

  • Module 1: Introduction to Critical Thinking
    • Understanding critical thinking
      • Definitions and importance
      • Characteristics of critical thinkers
    • Barriers to critical thinking
      • Cognitive biases
      • Emotional influences
      • Social pressure and conformity
  • Module 2: Identify and Analyse the Problem
    • Identify the problem
      • Distinguishing symptoms from root causes
      • Tools for problem identification (e.g., 5 Whys, Fishbone Diagram)
    • Analyse the problem
      • Gather and analyse data
      • Break down complex problems
  • Module 3: Creative Problem-Solving Strategies
    • Creative thinking in problem solving
      • Brainstorming techniques
      • Lateral thinking / thinking outside the box
    • Develop and evaluate solutions
      • Criteria for evaluating solutions
      • Risk analysis and contingency planning
  • Module 4: Decision-Making Techniques
    • Approaches to decision making
      • Rational vs. intuitive decision making
      • Group decision making and consensus building
    • Decision making tools and techniques
      • Decision Matrix
      • SWOT Analysis
      • Cost-Benefit Analysis
  • Module 5: Implementing Decisions and Action Plans
    • From decision to action
      • Develop your action plans
      • Set goals and deadlines
    • Monitor and adjust
      • Feedback loops and performance metrics
      • Deal with unexpected challenges
  • Module 6: Reflective Practice and Continuous Improvement
    • The role of reflection in problem solving
      • Reflective practice techniques
    • Cultivate a culture of continuous improvement
      • Learn from success and failure
      • Encourage openness to change

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Tel: +27 87 941 5764

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