Course Name

Performance Management

Manage, motivate and maximise team potential

Course Introduction

This workshop is designed to equip emerging leaders with the essential skills and knowledge required to effectively manage and motivate their teams.

Participants will learn how to maximize team potential, foster a high-performance culture, and drive organizational success through strategic performance management.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

By the end of this course, you will be able to:

  • Understand the key principles and practices of effective performance management.
  • Develop strategies to motivate and engage team members.
  • Set clear performance expectations and goals.
  • Conduct productive performance appraisals and feedback sessions.
  • Address performance issues and implement improvement plans.
  • Foster a culture of continuous improvement and high performance.

Course Content

  • Module 1: Introduction to Performance Management
    • Understanding Performance Management
    • Performance Management Cycle
    • The Role of the Leader in Performance Management
    • Aligning Team Goals with Organisational Objectives
  • Module 2: Setting Performance Expectations and Goals
    • Defining Clear Expectations
    • Communicating Expectations Effectively
    • Goal Setting Techniques
    • Individual and Team Goals
    • Aligning Goals with Performance Metrics
  • Module 3: Motivating and Engaging Your Team
    • Theories of Motivation (Maslow, Herzberg, etc.)
    • Intrinsic vs. Extrinsic Motivation
    • Strategies to Enhance Motivation
    • Recognizing and Rewarding Achievement
    • Creating a Positive Work Environment
  • Module 4: Conducting Performance Appraisals
    • Preparing for Appraisals
    • Gathering and analysing Performance Data
    • Self-Assessment and Peer Reviews
    • Effective Feedback Techniques
    • Handling Difficult Conversations
  • Module 5: Addressing Performance Issues
    • Identifying and Diagnosing Performance Problems
    • Root Cause Analysis
    • Performance Gap Analysis
    • Implementing Improvement Plans
    • Monitoring Progress and Providing Support
  • Module 6: Fostering a High-Performance Culture
    • Building a Culture of Continuous Improvement
    • Encouraging Innovation and Initiative
    • Promoting Learning and Development
    • Measuring and Sustaining High Performance
    • Key Performance Indicators (KPIs)
    • Regular Review and Adaptation of Performance Strategies
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Course Introduction

This workshop is designed to equip emerging leaders with the essential skills and knowledge required to effectively manage and motivate their teams.

Participants will learn how to maximize team potential, foster a high-performance culture, and drive organizational success through strategic performance management.

Course Delivery Method

Our courses have flexible delivery options:

  • In-person classroom training at the Impactful training
    facilities

  • Virtual instructor-led training
  • Nationally: on-site at the client

Course Objectives

By the end of this course, you will be able to:

  • Understand the key principles and practices of effective performance management.
  • Develop strategies to motivate and engage team members.
  • Set clear performance expectations and goals.
  • Conduct productive performance appraisals and feedback sessions.
  • Address performance issues and implement improvement plans.
  • Foster a culture of continuous improvement and high performance.

Course Content

  • Module 1: Introduction to Performance Management
    • Understanding Performance Management
    • Performance Management Cycle
    • The Role of the Leader in Performance Management
    • Aligning Team Goals with Organisational Objectives
  • Module 2: Setting Performance Expectations and Goals
    • Defining Clear Expectations
    • Communicating Expectations Effectively
    • Goal Setting Techniques
    • Individual and Team Goals
    • Aligning Goals with Performance Metrics
  • Module 3: Motivating and Engaging Your Team
    • Theories of Motivation (Maslow, Herzberg, etc.)
    • Intrinsic vs. Extrinsic Motivation
    • Strategies to Enhance Motivation
    • Recognizing and Rewarding Achievement
    • Creating a Positive Work Environment
  • Module 4: Conducting Performance Appraisals
    • Preparing for Appraisals
    • Gathering and analysing Performance Data
    • Self-Assessment and Peer Reviews
    • Effective Feedback Techniques
    • Handling Difficult Conversations
  • Module 5: Addressing Performance Issues
    • Identifying and Diagnosing Performance Problems
    • Root Cause Analysis
    • Performance Gap Analysis
    • Implementing Improvement Plans
    • Monitoring Progress and Providing Support
  • Module 6: Fostering a High-Performance Culture
    • Building a Culture of Continuous Improvement
    • Encouraging Innovation and Initiative
    • Promoting Learning and Development
    • Measuring and Sustaining High Performance
    • Key Performance Indicators (KPIs)
    • Regular Review and Adaptation of Performance Strategies

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